Using thumbnails views causes dep errors-How to Troubleshoot COM Surrogate Issues in Windows 10

User Name Remember Me? HASP function not implemented, program will crash now! Google search reveals a chinese thread linking E5. Put pavedius files back and E5 working and thumbnail problem back. Dont have time to uninstall and re-instal at moment.

Using thumbnails views causes dep errors

I would suggest that you try the following: 1. Currently we have an application which best works in Firefox. This tool can be used to determine the problematic shell extension. For different Windows, you can download the Windows Codec Pack as follows:. Sometimes the process becomes stuck, and Eva mendez naked pic need to shut it down to resolve the problem. March 26, Reply. Yes, a virus can have a similar name, but most likely the virus, like other programs, is merely using the COM Surrogate feature of Windows for its purposes.

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This page. Cause: Your Intune tenant is configured to only allow corporate-owned devices. In Using thumbnails views causes dep errors to TRWatts's post on October 22, Tech support scams are an industry-wide issue where scammers trick you into American college of nurse for unnecessary technical support services. If these drivers have not been recently updated the rollback feature is not availableyou should attempt to update them following these steps:. Profile Sign de. See if this will resolve the issue. If Explorer starts to behave, you will know that some extension in that group of is the culprit so you can start to enable them one at a time until explorer fails again. If the DEP error is coming from Windows Explorer, the Usong or threat is usually coming from some third party Explorer extension or add-on that has been added to Explorer either with your Using thumbnails views causes dep errors or without your consent. If you can make it happen anytime you want, make and adjustment and then there is no message the next time you do whatever it is you do, you have found and fixed it.

Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.

  • When a computer begins running slowly or freezing, many users open the task manager to see which process is causing the problem.
  • Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.
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  • Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.

Our life is filled with many problems, whether big or small. Overcoming the difficulties in our life is what helps us in achieving success and getting near towards our goals. Similarly, while operating the computer system, every one of us has to face a set of problems which can be annoying too sometimes. It is being described as annoying and frustrating by them, as it prevents users from accessing important data. COM Surrogate is a host process which is running in the background while we are accessing files and folders.

This process enables us to see thumbnails, and whenever this process crashes, our system starts displaying error. The causes for this error can be due to codecs which are required to view the media getting corrupted. COM Surrogate is known as a sacrificial process as it protects the explorer from crashing as the entire dependency is taken by it. To deal with this annoying issue a lot of methods have been developed.

COM Surrogate is known as an executable host process dllhost. During this case, you need to follow the given below steps:. Check a particular Drive if this error occurs because of files saved in that specific Drive. Use the following steps for this method:. Another method to solve this issue is by updating all the codecs of the Windows to their latest versions. For different Windows, you can download the Windows Codec Pack as follows:.

Sometimes, the antivirus software on the system can cause problems if it is not updated. Updating the software thus helps in fixing the COM Surrogate has stopped working error too. Cases have been reported where it was found that the EaseUS data recovery application was causing problems to the process of COM Surrogate. It was disturbing some of the vital parts of the COM Surrogate process. To solve Com Surrogate has Stopped Working issue, it is required to uninstall the EaseUS data recovery application by using the following steps:.

So the COM Surrogate has stopped working error is easy to fix. You need to analyze the reason for this error carefully because only then will you be able to fix this error appropriately. In madly love with technology. You will either find me sitting infront of laptop or chatting with friends or talking with my dad. My Belief : Take chances and never have regret because at one point everything you did was exactly you wanted.

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Using thumbnails views causes dep errors

Using thumbnails views causes dep errors

Using thumbnails views causes dep errors. More information

Click Start , click Run , type sysdm. Click the Advanced tab, and then under Performance , click Settings. Now post back here with a list of any programs which are listed in the box. I offer these ideas to resolve your DEP issue. There is a lot to read, but it covers Internet Explorer and Windows Explorer DEP errors and some of the stuff you may have already done.

When you get done, you will know how DEP is supposed to work, why you should not have anything in the box and then how to figure out and resolve your issue. Data Execution Prevention DEP messages mean that Windows feels threatened by some program running on your computer, so it shuts it down.

This is actually a good thing since Windows recognizes the threat and is trying to prevent further damage. If the DEP error does not tell you the name of the application or program that is generating the error, you will have to figure it out yourself. If the DEP error does tell you the name of the application, you need to report that and not just say you are getting some kind of Data Execution Prevention error message.

If you have more details, provide them to there is no guessing about what you are seeing. XP should not feel threatened by Internet Explorer. If the DEP error is coming from Internet Explorer, the error or threat is usually coming from some third party IE add-on that has been added to IE by a third party browser extension or some other add-on either with your consent or without your consent.

XP should not feel threatened by Windows Explorer. If the DEP error is coming from Windows Explorer, the error or threat is usually coming from some third party Explorer extension or add-on that has been added to Explorer either with your consent or without your consent. If you can narrow down the DEP errors to a certain activity and reproduce it anytime you want, like visiting a certain web site always give me a DEP error or right clicking on this file this folder and doing this thing always gives me a DEP error, that will help you narrow it down.

Windows Explorer is always running on your system so if you are not browsing the Internet with Internet Explorer and you just see a DEP error for no apparent reason, it is usually going to be Windows Explorer where you need to start looking for problems. If somebody can't figure out what the problem is and fix it properly, a popular idea will either be to just disable DEP completely or make a DEP exception for the application or program that is complaining or as many DEP exceptions as it takes so XP will just stop complaining about the threat.

That is a quick and easy "solution" but it is not really a solution at all. Something is threatening your system and you have not fixed it. If you just change your DEP settings without a valid reason to do so, you would have fixed the symptom of the problem the DEP errors but you would not have actually fixed the problem and what is causing it in the first place. Somehow that is okay for some folks, but it is not okay for me.

There is a big difference between fixing a problem and fixing the symptom of a problem. Hopefully you want to fix the problem and not just the symptom. Adjusting your system settings so you no longer see an error message does not fix your system. It is also just plain not good advice since doing so would leave your system in a compromised and sloppy state and potentially subject to outside attack but it is quick and easy.

It also does not make sense to just completely disable DEP since Internet Explorer and Windows Explorer should not be threatening their own other Microsoft products - they are of course all a big happy family and should get along together.

DEP has a purpose which is to protect your computer and if you are having DEP errors, XP feels somehow threatened so it is best to figure out what the problem is and fix it. After running the scans, be sure to reboot and then test. If Internet Explorer is complaining, launch Internet Explorer with no Add-ons and see if you still have the problem.

If Internet Explorer then runs okay with no add-ons, you can figure out which add-on is causing the problem. Fortunately, Windows has a built in option to run Internet Explorer with no Add-ons imagine that. IE will launch with a message reminding you it is running with no add-ons and ask you to click the Home button do it and then you can visit some web pages where you might think you would get a DEP error.

The pages may look different, but you want to see if you still get the DEP error message or not. If you have added any IE add-ons lately, suspect them first of course. If you then have no DEP errors, you can eliminate the add-ons one at a time or add them back in one at a time until IE generates the DEP error again and then you will know the add-on that is causing the error. When you find the add-on that causes the error, the next thing to do it uninstall it, reboot and test again to be sure.

If you still need the add-on, visit the web site of the add-on manufacturer and get their latest version of the add-on or program you need. If they have a technical support page, look in there for clues regarding DEP errors. You can also Google the name of a suspicious add-on and see if there are any hits regarding DEP errors and what other people have done about it. See what kind of search results hits you get and look for solutions or situations that sound like yours.

When Windows Explorer not Internet Explorer is misbehaving, start to suspect third party Explorer extension add-ons. Those would be Explorer extensions that do not belong to Microsoft. That means extensions that you added. Explorer extensions are usually okay and installing some applications will install Explorer extensions for you, give you a choice and sometimes they can be added sometimes without your knowledge. Explorer extensions are sometimes added as a new right click option you see on folders and files like scan this file, open this file, play this song.

If there is a particular thing you do when Exploring that you know will cause the problem, that will help zero in on the problem and help you know for sure when you have found and fixed it. If you can make it happen anytime you want, make and adjustment and then there is no message the next time you do whatever it is you do, you have found and fixed it. First you need a way to see what Explorer add-ons you have installed not and a way to disable them not uninstall them so you can figure out which one is causing the problem.

You may have lots of non Microsoft extensions installed you don't even know about. When you launch it, the non Microsoft extensions will be in light pink, but on some systems that is a hard color to see, so click View, Choose Columns and move the Microsoft column closer to the top so you can see it on your screen without having to scroll left and right. Next, click the column header for Microsoft to sort the display by clicking the Microsoft column so all the "No"s are at the top and easy to see.

The "No"s would be things you have added non Microsoft and are what you need to be suspecting. I am not a trial and error advocate, but I can't think of another way to do this Right click and disable the non Microsoft extensions one at a time keeping a list so you can enable them again later if desired. The result of the change is immediate and no reboot is required. Test your failure condition. If you recognize any extensions that may have been added or downloaded recently, start with those first.

Disabling an extension does not uninstall the extension - it is just disabled. You can also just disable all the non Microsoft extensions, reboot and enable them one at a time until you find the one that generates the condition. The hope is that you will find the one extension that causes the error and then you can figure out what to do about it - either uninstall it or see if you can get an update from the maker of the extension from their web page.

If you post up a list of your non Microsoft extensions, maybe someone will recognize it as a potential problem. If you find the extension that is the problem, please let us know what it is so I can add it to my list of extensions to suspect first.

Nothing was detected. My concern, because I'm not familiar with DEP, is whether there really is malicious code on my computer, ex, a virus or trojan that all these protection programs can't pick up and can cause damage down the line The DEP window and it's contents and information, which I put in the first post, hasn't changed anytime that it comes up and only displays this:.

As of right now I'll see if anything else comes up or prompts the pop up window, but whether I was able to disable an add-on or not It was difficult to determine where to start or what the problem could be, if it's an add-on or whatever. In an attempt to save my files, I don't want to corrupt anything that I would have on my externals, unless it wouldn't be an issue regarding this problem.

My post is an edited transcription of a conversation regarding general troubleshooting methods for DEP errors and encompasses several concepts. I cannot see any problem with you copying your files to an external device - that is not the problem with your system, except that in the process of copying the files, you may continue to get DEP errors.

If ShellExView shows lots of add-ons or extensions and you have set the options to mark the Non-Microsoft Extensions in pink, you can post a list and someone may be able to spot one they recognize as a troublemaker. That is easy for me, since I generally don't use IE and only have 12 Explorer extensions, but I have seen systems where there are several dozens so posting a list is not always practical but you can still figure it out. Let's say you have extensions If you still have a problem.

If the problem goes away, start reenabling them in smaller chunks until you can spot the one that causes the problem. Top of Page. In the bit version of Office , there are Trust Center options you can view or change, but there are no Trust Center options in the bit version. In the Trust Center , click Protected View. Why is my add-in crashing? Expand your Office skills. Get new features first. Was this information helpful? Yes No.

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When a computer begins running slowly or freezing, many users open the task manager to see which process is causing the problem.

When an unfamiliar process is the culprit, the first thing that may come to mind is that it is a virus. COM Surrogate is just one of many processes that are shrouded in mystery. If your COM Surrogate process is freezing up your computer, read on to find out how to fix this problem. That means that if the COM part of an app malfunctions and crashes, it can cause the entire program, including Windows Explorer to crash with it.

If the COM surrogate crashes, it will not cause the host process to crash because it exists outside of the host process. This is mostly untrue. Yes, a virus can have a similar name, but most likely the virus, like other programs, is merely using the COM Surrogate feature of Windows for its purposes.

Just as it has hijacked the rest of your computer, it has also hijacked the COM Surrogate process. Even though abnormal COM Surrogate processing power usage can be a sign of a virus, there are several other reasons these surrogates might be malfunctioning. The methods below should resolve them. Sometimes the process becomes stuck, and you need to shut it down to resolve the problem. This is the quickest and easiest fix. You should repeat this until you have closed all the running COM Surrogate processes at least once.

If the COM Surrogate restarts, it should be using a minimal amount of processing power. If it is still causing a problem, continue to the next step. One of the main reasons for any process to consume too much processing power is that your computer has a virus. Since all antivirus software is different, it is difficult to post exact instructions for doing this. If you use Kaspersky Antivirus, there is a known problem with the antivirus itself that causes issues with COM Surrogate, so it is important to update the entire program instead of just searching for antivirus definitions.

You may have to uninstall the software and reinstall it. If the problem goes away when the software is uninstalled and returns when reinstalled, you might want to change antivirus programs. When your antivirus is up-to-date, you need to run a full system scan.

This scan can take a long time, but it is important to make sure that you do not have a virus interfering with or using the COM Surrogate process. Once the scan is complete, have the antivirus remove any viruses it found and restart your computer. Once you have updated the antivirus, you also need to make sure that Windows Defender is disabled. Windows 10 should have automatically done that, but you can find out more about disabling it here. Finally, if the virus scan does not find anything, but you still believe you might have a virus, you can try to run an offline scan.

To update Windows 10 manually, follow the steps below:. If any updates are installed, you must restart your computer before they go into effect. If a stalled or missing update was interfering with the COM Surrogate, this method should take care of the issue.

If you continue experiencing problems, continue to the next method. When the app opens, allow it to sit for a few minutes. Close Windows Media Player, and restart your computer. Windows 10 has a program in it that will check files for errors even if these occur in other programs running on the system. It can easily find files that may cause the COM Surrogate to use too much processing power.

This is how to run a file check:. Wait until the process is done. It may take some time to complete. When the scan finishes, you must restart your computer. Sometimes, COM Surrogate is trying to access an unused corrupt file. To fix this problem, you must remove old thumbnails. Select the drive you want to clean. This is usually the C: drive. If you are unsure, repeat this step and step 5 until you have cleaned all the drives.

In some cases, you need to delete all your thumbnails and have Windows rebuild its thumbnail cache. To do this, follow these steps:.

Choose that. This command stops File Explorer. This command deletes all the thumbnail files in the database. In some cases, the. You re-register it by performing these steps:. This should reregister the dll files used by COM Surrogate and allow your computer to run smoothly. If it does not resolve the problem, continue reading. Corrupt files are the frequent cause of a process using too much CPU power in Windows You can check your computer disk drives for errors by following these steps:.

Keep in mind that c: is the name of the drive you wish to check, so you might have to replace that letter with a different letter. The system will prompt you to restart the system. Choose Y to restart now and then press [Enter]. This process can take some time, especially if it is the first time you have done it. However, Windows should automatically repair any errors it finds.

If you have recently updated a driver, begin by following these instructions to roll back the device driver to a previous version. In some cases, updates may be released with bugs that affect COM Surrogate.

Rolling back the driver will temporarily restore proper function to the process. If these drivers have not been recently updated the rollback feature is not available , you should attempt to update them following these steps:. Press the [X] key and the [Windows] key together on your keyboard. Click to open the type of device you know was recently updated and right-click on the name of the device updated. A screen will appear asking you why you are rolling back the device.

Skip to step 7. When you click Update Driver, you will see an option to have the computer automatically search for driver software. Choose this option. The computer should perform an automatic search. If your driver is up-to-date, you will see a message stating you already have the best driver installed for that device.

Otherwise, the computer should automatically update the driver. Close the pop-up window once the search and update if needed is finished. Here, you should restart your computer and see if the excess CPU issue is resolved. With VCL Player, you can reinstall the bit version once you follow the steps below to uninstall a program.

In some cases, other third-party media players might cause the issue. Uninstalling them could help. On the list that populates, find the program you wish to uninstall and click it. Sometimes, certain settings you saved can create COM Surrogate issues.

By creating a new account with administrative privileges, you will reset these settings and restore the search feature.

Press the [X] and [Windows] keys at the same time. You need to replace DifferentUsername with the actual username you want for the new account. DifferentPassword should be replaced with the password you want to use for the new account. Neither the password nor the username can contain any spaces, and both will be case-sensitive. When you have finished typing the command in, press [Enter] to execute it. You must restart your computer before the changes take effect.

Close the PowerShell window, and restart using the Start menu Power icon or by pressing the [Ctrl], [Alt], and [Delete] keys simultaneously on your keyboard to access the Task Manager menu and the Power icon there. When the computer restarts, you have to log on to the new user account you created using the new username and password you typed into the PowerShell command.

This will not fix the underlying problem, but it can help you regain control of your computer when nothing else is working. To change menu views, you can either follow steps 1 and 2 of the sixth method mentioned here, or you can use the following steps to change how you view menus temporarily. This method will work if the COM Surrogate issue is caused by a known problem and Microsoft is developing a fix. When the fix is released, you can go back to viewing the menus with thumbnails.

Make Sure Windows Is Updated 4. Update Windows Media Player 5. Run a System File Check 6. Re-register the DLL Files 9. Run Check Disk in the Command Prompt Update or Roll Back Drivers

Using thumbnails views causes dep errors

Using thumbnails views causes dep errors

Using thumbnails views causes dep errors